JAN KANTOR

• Boost employees' morale from Day One Published 03/06/2012 at 4 a.m.

  Boost employees' morale from Day One

• Successful firms learn how to handle stress Published 02/21/2012 at 4 a.m.

  When we say we’re under stress, we’re actually distressed under assault by external and inner forces that weaken our defenses and diffuse our ability to handle normal situations and problems.

• The secrets to building successful interpersonal relationships Updated 02/24/2012 at 11:04 p.m.

  Are you a people person? Are you a person who everyone gravitates to and likes, or are you the type everyone tries to avoid? Despite some theories, interpersonal skills can be learned. It is possible to improve your interpersonal relationships.

• Jan Kantor: For a better work environment, be a resourceful manager Published 02/07/2012 at 6 a.m.

  It used to be that “strong-armed” management worked. The manager controlled the employees, and employees controlled the equipment. It certainly wasn’t the best system for the employees, but it worked.

• Jan Kantor: Make 2012 your dream year by setting personal and company goals Published 01/03/2012 at 3:52 p.m.

  Each year at this time, I write a column about the importance of setting personal and company goals for the new year. Effective goal-setting is another tool you can use in a challenging business environment. It’s time to write down ...

• Jan Kantor: Creativity is crucial for sales Published 11/29/2011 at 4 a.m.

  Creativity is a must when it comes to the selling process. You can't expect to improve your sales abilities unless you understand that selling is made up of many parts. Strong sales will not be achieved unless salespeople use strategy, ...

• Jan Kantor: Controlling the speech "jitters" Published 11/22/2011 at 4 a.m.

  Has the boss come to you and asked if you would present a speech at the next company meeting? Or are you the boss and have been asked to make a speech at the next "Rah Rah's" association meeting?

• Jan Kantor: Constructive criticism Published 11/15/2011 at 4 a.m.

  To learn how to constructively criticize an employee's job performance involves the skills of tact, understanding, and patience. As a manager you must adopt ways to both boost morale and to solve the problem.

• Jan Kantor: Body talk - Another key way to communicate Published 11/08/2011 at 4 a.m.

  Interacting with people involves more than just throwing words at each other across a few feet of air space. When you are really communicating with someone, you not only have to listen, you have to SEE what the other person ...

• Jan Kantor: Ordinary managers can do the extraordinary Published 10/25/2011 at 8 a.m.

  Why is it that some managers seem to soar while others barely get off the ground? The business world is full of success stories, hundreds of managers no more capable than you, getting extraordinary things done. So why not you?

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